Refund Policy

Last Updated: December 15, 2025

1. Nature of Products and Delivery

All products sold by Strategic Finance Global Group are digital educational programs that are delivered instantly upon successful payment.

Upon purchase:

  • Customers immediately receive a confirmation email and secure access link to their program.

  • Delivery is confirmed through automated systems that record the timestamp, purchaser email, IP address, and device information.

  • Our system logs access activity, including logins, device type, and content viewed, as verifiable proof of fulfillment.

These records serve as proof of digital delivery and fulfillment in the event of any chargeback or dispute.

2. 7-Day Money-Back Guarantee

We stand behind the quality of all our training programs. Each of the following products includes a 30-day money-back guarantee:

  • 10X Mini-Workshop System

Before completing checkout, each customer must confirm the following (recorded with timestamp and IP address):

“I have read and agree to the Refund Policy and Terms of Service. I understand that I am purchasing a digital product delivered instantly and that I have 7 days to request a refund.”

This acknowledgment is stored securely in our system logs as proof of consent to these terms.

By completing a purchase, the customer:

Authorizes Strategic Finance Global Group to charge their selected payment method for the total amount displayed at checkout.

Understands that they are purchasing a digital product delivered instantly upon payment.

Agrees that all products become non-refundable after 7 days.

Acknowledges that the billing descriptor will appear as Strategic Finance Global Group on their financial statement.

5. Policy Acknowledgment at Checkout

Before completing checkout, each customer must confirm the following (recorded with timestamp and IP address):

“I have read and agree to the Refund Policy and Terms of Service. I understand that I am purchasing a digital product delivered instantly and that I have 7 days to request a refund.”

This acknowledgment is stored securely in our system logs as proof of consent to these terms.

6. Chargeback and Dispute Policy

How to request a refund:

Email us at [email protected] within 7 calendar days of your purchase.

Use the same email address used at checkout.

Include your full name, order number and purchase receipt.

If your request meets the conditions, a full refund will be issued to your original payment method within 3-5 business days.

You may retain access to the program materials as a courtesy.

If a dispute or chargeback is filed, Strategic Finance Global Group will provide payment processors and banks with:

Proof of digital delivery (email confirmation, access logs, timestamps).

Policy acknowledgment records from checkout.

Copies of all customer communications and refund responses.

Unauthorized disputes or “friendly fraud” (requesting a chargeback after accessing digital content) may result in permanent account termination and potential legal action for recovery of losses.

Customers are encouraged to contact [email protected] before initiating any dispute, as most issues can be resolved directly.

3. Non-Refundable Products

After the 7-day period, all sales are final.

The following are non-refundable:

Any upsells, bundles, or add-on offers purchased after the original checkout

Any private coaching sessions, consulting packages, or done-for-you services

Any bonuses, templates, or proprietary assets provided as part of higher-tier bundles

These items are considered consumed once delivered because they provide immediate access to proprietary content and intellectual property.

7. Proof of Delivery and Access

For all digital purchases, we maintain:

Payment confirmation logs with transaction ID and timestamp

Email delivery confirmation (SMTP record)

Login and access logs (IP, device, browser, timestamp)

Content engagement data (course progress, video views, downloads)

These records confirm successful delivery and access and will be used as evidence of fulfillment in any chargeback investigation.

8. Duplicate or Mistaken Charges

If a duplicate or accidental charge occurs, contact us within 7 days. Once verified, the duplicate charge will be refunded in full.

9. Data Retention and Evidence Storage

Strategic Finance Global Group retains all transactional, delivery, and access data for at least 24 months to comply with card network requirements and support any future dispute resolution.

10. Ownership and Licensing

All content, training materials, and digital assets are the intellectual property of Strategic Finance Global Group.

Purchases grant a non-transferable, personal-use license only.

Unauthorized sharing, resale, or redistribution of materials is strictly prohibited and may result in immediate account termination without refund.

11. Guarantee and Disclaimer

Our programs are designed to help you achieve measurable results, but outcomes vary by individual effort and implementation.

Strategic Finance Global Group makes no earnings or performance guarantees.

All programs are educational and designed for informational purposes only.

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